Zoom rolls out two-factor authentication

As video conferencing technology became more important than ever in 2020, one of the huge benefactors was Zoom. They reached a peak of 300 million daily active users during the pandemic, but with so much reach comes increased security concern. The company came under a lot of scrutiny but have finally launched two-factor authentication (2FA) to curb some of the security concerns of users.

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According to Zoom, the new 2FA offers more benefits above and beyond the increased security. It argues that it is an important feature for large corporate clients as it allows for enhanced compliance, reduced costs (due to fraud) and easier credential management. Zoom thinks it will be of particular benefit to schools who rely on its video service for teaching remotely.

The new security feature can be accessed from three different sources. The method for authentication most likely to be used is an authentication app such as Google Authenticator or Microsoft Authenticator. But is can also be accessed by an OTP sent via SMS or lastly via a phone call.

The 2FA feature needs to be activated on an account through the settings. This is done via the Zoom Dashboard. Navigate to Advanced > Security in the menu and toggle the “Sign in with Two-Factor Authentication” option on. Three options will then be available: all users, users with specific roles, and users belonging to a specific group. Select the most appropriate for your use case, then click “Save” to confirm the new settings. After that, a code will be required as a second form of identification for anyone signing into that Zoom account.

Are you still working from home or have you returned to the office post-lockdown? Which video conferencing software do you use? Let us know in the comments below.