FNB has announced its annual pricing adjustments, which will see changes to its fee structures and monthly account charges come into effect on July 1, 2025. The bank states these adjustments reflect an understanding of the financial pressures faced by South Africans, aiming to deliver value that goes beyond just fees.
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According to Christelle Pretorius, FNB’s Personal Core Banking CEO, customers expect more than competitive pricing. These latest adjustments, while including some inflation-driven fee increases, are intended to provide “clear, understandable, and affordable banking solutions that deliver genuine value.” FNB has also simplified charges with a flat-fee structure and updated bundles to make payments easier to understand, incorporating real-time payment options and everyday rewards.
Pieter Woodhatch, FNB eBucks CEO, highlighted significant changes to the eBucks rewards programme, emphasizing its role in addressing customer lifestyle needs and financial priorities. “eBucks is central to the integrated value we offer our customers,” Woodhatch stated, noting that the program has been tailored to meet the “real needs of consumers across all income segments.” In the past year alone, the eBucks programme has rewarded customers with R2.2 billion in value.
Specific examples of eBucks’ impact include:
- 3.4 million “99c bread offer” vouchers distributed through its partnership with Pick n Pay since September 2024.
- R295 million in eBucks paid for spending at Engen in the last 12 months.
- R98 million in eBucks spent at Clicks over the same period.
Woodhatch emphasized that eBucks plays a crucial role in helping customers across all income levels stretch their budgets for essentials like groceries, airtime, fuel, clothing, and travel.
Key Account Fee and Transaction Changes (Effective July 1, 2025)
Monthly Account Fees:
- Easy PayU: R1 increase per month.
- Easy Bundle: R73.50 per month (up from R69).
- Aspire: R120 per month (up from R115).
- Premier: Starts at R250 per month (up from R240).
- Private Wealth and RMB Private Bank: Increase by R30, from R595 to R625 per month.
- Private Clients: Remains at R455 per month.
Real-Time Payments:
- Easy PayU: Fee cut from R8 to R3.50 per transaction.
- Easy Bundle, Aspire, Premier: Free real-time payments up to a monthly threshold (R1,000 for Easy Bundle, R2,500 for Aspire, R4,000 for Premier). Beyond these limits, a fee of R10 per R1,000 applies, capped at R50 per transaction.
- Private Clients: Free instant payments up to R10,000.
- Private Wealth: Free instant payments up to R30,000.
Standard Transactions (excluding real-time):
- Easy PayU: R1 for FNB-to-FNB payments, R2 for FNB to other banks.
- Easy Bundle, Aspire, Premier: R2.00 for debit orders or digital payments via the FNB app. No fees for FNB-to-FNB transactions.
- Private Wealth: No charge for payments from FNB to other banks.
Cash Withdrawals:
- Easy PayU: R12 per R1,000 withdrawn at ATMs and retail partners.
- Easy Bundle, Aspire, Premier: Free cash withdrawals at ATMs and Cash@Till partners up to a monthly limit (R1,500 for Easy Bundle, R2,000 for Aspire, R3,000 for Premier). After limits, R2 per Cash@Till withdrawal and R2.70 per R100 at FNB ATMs.
- Private Clients: Free ATM cash withdrawals up to R8,000 per month.
- Private Wealth: Unlimited free cash withdrawals.
Exclusive Benefits for Higher-Tier Accounts
For Private Wealth and RMB Private Bank accounts, the single monthly fee encompasses extensive benefits, including:
- An FNB Fusion account, Credit Card, Global Account, and FNB Channel Islands account.
- Money Maximiser Savings account.
- FNB Stockbroking and Portfolio Management Local and Global Trading Account.
- FNB Private Wealth Non-Trading Juristic Account.
- Access to Securities Base Loan and a Secured Revolving facility.
These pricing adjustments reflect FNB’s ongoing strategy to balance operational costs with enhanced customer value and a competitive rewards program.
