Vodacom South Africa is set to increase the prices of its post-paid contracts and fibre broadband services starting from 1 April.
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The telecommunications provider stated that the average adjustments would be around 4.6%, which it highlighted as lower than the 5.3% increase in headline consumer inflation recorded in January.
However, post-paid tariffs, recurring and once-off bundles will see a steeper rise of around 8% from May. This increase exceeds the consumer inflation rate and is two percentage points above the upper band of the South African Reserve Bank’s inflation target. Additionally, fibre customers can anticipate an average increase of 5% on selected fibre plans, according to Vodacom.
The company explained its decision, citing heavy investments in maintaining network resilience to enhance customer experience and addressing industry challenges leading to increased operational costs. These challenges include base station vandalism, battery theft, load shedding, currency fluctuations, and high inflation.
Acknowledging the financial pressures on customers due to the high cost of living, Vodacom reaffirmed its commitment to delivering innovations that enhance value for customers, aiming to alleviate these cost pressures.
In addition to the price adjustments, Vodacom announced that it would provide extra data, up to 11% more, to customers on some of its premium Red plans.
