You can now see your one-star ratings on Uber

It has never been possible for Uber users to see how many five-star or one-star ratings from drivers they have – until now. The two-way rating system has informed Uber for years about how its customers are behaving on rides, as well as how drivers are treating its customers. It uses these ratings to make big decisions – drivers with a lower average rating than four stars are at risk of losing access to the platform, while badly behaving riders could also lose their accounts if they rack up enough one-star reviews. Now, Uber is allowing its customers fresh insight into how they are perceived by drivers.

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Uber’s app has a new privacy menu, where customers can see a breakdown of their average ratings in the app. The new feature has rolled out globally.

To access the Privacy Center and ratings breakdown in the app, go to the settings menu, tap “Privacy,” and then “Privacy Center.” Then, swipe to the right and click on the “Would you like to see a summary of how you use Uber” tile. Scroll down to the “Browse your data” section and tap on “View my ratings” to see the breakdown.

If your rating breakdown doesn’t look as good as you would’ve expected, Uber has some tips for how to improve your standing.

Pack it in, pack it out: Drivers shouldn’t have to clean up after you. Always make sure to take your trash and any other belongings with you. Don’t leave a mess behind.

Buckle Up: Studies show that unbuckled passengers in the back seat can put the driver at greater risk of injury in a crash. So always remember to buckle up for your and the driver’s safety.

Be ready: Remember that drivers’ time is valuable and they shouldn’t have to wait for you. A smooth pickup is better for everyone so be ready to go when the driver arrives.

Treat everyone and everything with respect: As outlined in our Community Guidelines, we want riders and drivers to feel safe, respectful, and positive. Always treat your driver and their vehicle as you would want to be treated.

Don’t slam the door! It is easy to accidentally slam a door if you aren’t thinking about it, and drivers have consistently cited door slams as a reason why they deduct stars.