FNB has announced that it is launching a new bank account set to assume the title of FNB Aspire bank account. Designed for middle-income customers to replace FNB Gold, the move comes as part of the bank’s annual review effective 1 July 2021. Interesting to note is the bank’s customers will now also be able to use eBucks to pay their bank fees via the FNB App.
CEO of FNB Retail, Raj Makanjee says, “We are constantly refreshing our solutions and service models to align with the step change in customers’ needs while upping the ante on our competitive advantage. This year, we are transforming our FNB Gold to FNB Aspire, with a monthly account fee that’s reduced from R109 to R99 for customers who earn between R180,000 and R450,000 per annum. The Aspire proposition offers exceptional value to individuals and families, including a 50% reduction in spousal monthly account fee and up to R310 back in monthly eBucks with no rewards levels.”
The Bank has zero rated several fees including third-party payments, InContact SMSes and customers will continue to get Cash@Till for free. Seniors now get one free branch cash deposit and individual customers on Easy Smart, Aspire, Premier and Private Clients get 2 free eWallets sends per month while FNB Private Wealth and RMB Private Bank get unlimited free sends. Pre-paid purchases like airtime remain free on the FNB App and Online Banking.
The eBucks Earn Rule is also set to change for FNB Connect: Private Clients, FNB Private Wealth and RMB Private Bank customers. These include:
- Spend and Earn up to 15% back in eBucks at iStore.
- Choose to pay your monthly account fee with your eBucks using the FNB App.
- Unlock an Avis Car Hire discount of up to 40% off when you book flights on the FNB App.
- Qualifying FNB Connect customers can get up to 2GB, 30 voice min and 30 SMSes each month.
- Customers get up to 2GB data, 30 voice minutes & 30 SMSs every month on their FNB Connect SIM.
You can read more about the above and more changes here.
“We pride ourselves on putting customers at the centre of our financial solutions and the changes we are implementing demonstrate our commitment to value-based banking, especially during these tough economic times. In the last year, we paid out more than R1.5 billion in eBucks to customers and the current changes allow customers to get even more value from managing their money through our solutions. Overall, these changes will go a long way to building main-bank relationships with our customers,” concludes Makanjee.
